Last updated: September 16, 2026

Castlerydeal respects your privacy. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have. It applies to castlerydeal.com and to orders, customer service, and marketing communications connected to Castlerydeal.

Data controller:

Castlerydeal
272 Monmouth Road, B2
Millstone Township, NJ 08510
United States
Email: info@castlerydeal.com
Phone: +1 609-334-6800

Information we collect:

  • Contact details: name, email address, phone number, billing address, and shipping address.
  • Order details: products purchased, order value, order date, delivery address, and order status.
  • Payment details: payment method and payment confirmation. We do not store full card numbers on our website. Payment providers process card data.
  • Account and service details: emails, chat messages, contact form messages, return requests, and customer service notes.
  • Technical details: IP address, device type, browser type, operating system, pages viewed, and time on site.
  • Cookie and tracking details: cookies, pixels, and similar technologies used for website function, analytics, and marketing.

How we collect information:

  • You provide it when you place an order, create an account, contact us, join a mailing list, or request a return.
  • We collect it automatically when you use the website, through cookies and similar technologies.
  • We receive it from service providers such as payment processors, carriers, analytics providers, and fraud prevention tools.

How we use information:

  • To process and fulfill orders.
  • To authorize and confirm payment.
  • To ship orders and provide tracking updates.
  • To handle returns, refunds, and defect reviews.
  • To answer customer service requests.
  • To prevent fraud, misuse, and unauthorized activity.
  • To comply with legal obligations.
  • To send marketing emails when you give consent. You can unsubscribe at any time.
  • To improve our website, product pages, and customer experience.

Legal bases for processing:

We process personal information for these reasons:

  • Performance of a contract: to fulfill your order, process payment, ship products, and handle returns.
  • Consent: to send marketing emails and use non-essential cookies where consent is required.
  • Legitimate interests: to prevent fraud, secure the website, improve our services, and communicate with customers.
  • Legal obligation: to keep records and respond to lawful requests.

How we share information:

We share personal information with service providers that help us run the store:

  • Payment processors to authorize and process payments.
  • Carriers and delivery providers to ship orders and arrange large furniture delivery.
  • IT, hosting, analytics, and security providers to operate and protect the website.
  • Customer service and email providers to respond to requests and send order updates.
  • Legal and compliance advisers when required by law.

We do not sell personal information. We do not share personal information with third parties for their own independent marketing without your consent.

Cookies and tracking:

We use necessary cookies to run the website, remember your cart, and keep checkout secure. We use analytics cookies to understand how visitors use the website. We use marketing cookies when you consent, to measure advertising and show relevant ads. You can manage cookies in your browser settings. If you disable necessary cookies, checkout and cart features stop working.

Marketing emails:

You receive marketing emails only when you opt in. You can unsubscribe through the link in each email or by emailing info@castlerydeal.com. We keep a suppression list so we do not send you marketing after you unsubscribe.

Data retention:

We keep order and transaction records as long as needed to fulfill orders, handle returns, prevent fraud, and meet legal obligations. We keep marketing contact details until you unsubscribe or ask us to delete them. We keep customer service records for as long as needed to resolve the request and maintain service history.

Security:

We use HTTPS, access controls, and trusted payment providers. We do not store full card numbers on our website. No online transmission is completely secure, so we also rely on payment providers and security tools to protect transactions.

International transfers:

Castlerydeal operates in the United States. If you access the website from another country, your information is transferred to and processed in the United States. We use appropriate safeguards for these transfers when required by law.

Your privacy rights:

Depending on where you live, you have the right to ask to access, correct, delete, restrict, or receive a copy of your personal information. You can object to processing, withdraw consent, and opt out of marketing. Email info@castlerydeal.com to make a request. We verify your identity before completing the request.

California residents:

California residents have the right to know what personal information we collect, use, and share; the right to delete; the right to correct; the right to opt out of the sale or sharing of personal information; and the right to non-discrimination. We do not sell personal information. To exercise these rights, email info@castlerydeal.com.

EU, UK, and Swiss residents:

If GDPR applies to you, you have the right to access, rectify, erase, restrict, object, and port your personal information. You can withdraw consent at any time. You can also lodge a complaint with your local data protection authority. To exercise these rights, email info@castlerydeal.com.

Children:

This website is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information, contact us and we delete it.

Updates to this Privacy Policy:

We update this Privacy Policy by posting the new version on this page with a new “Last updated” date.

Contact:

Castlerydeal
272 Monmouth Road, B2
Millstone Township, NJ 08510
United States
Email: info@castlerydeal.com
Phone: +1 609-334-6800
Service hours: Monday–Friday, 9:00 AM–6:00 PM ET