Last updated: September 16, 2026
Castlerydeal ships furniture and home goods to customers in the 48 contiguous United States. We do not ship to Alaska, Hawaii, U.S. territories, international destinations, or PO boxes. Orders require a physical street address where the carrier can complete delivery. If you enter an address that the carrier cannot service, we will contact you before shipping.
We process orders Monday through Friday, excluding federal holidays. Our order cut-off time is 2:00 PM ET. Orders placed before 2:00 PM ET on a business day enter processing that day. Orders placed after 2:00 PM ET, on weekends, or on federal holidays enter processing on the next business day.
| Shipping detail | Castlerydeal policy |
|---|---|
| Shipping area | 48 contiguous United States only |
| Order cut-off | 2:00 PM ET, Monday–Friday |
| Processing time | 1–2 business days |
| Transit time | 3–5 business days |
| Total delivery time | 4–7 business days after order cut-off |
| Shipping cost | Free |
| Weekend and federal holiday shipping | We do not ship on weekends or federal holidays |
| Carriers | UPS, FedEx, and regional furniture delivery carriers |
| Tracking | Sent by email when your order ships |
Total delivery time equals processing time plus transit time. For example, an order placed before 2:00 PM ET on Monday enters processing Monday. With 1–2 business days of processing and 3–5 business days of transit, the total delivery window is 4–7 business days. An order placed after 2:00 PM ET on Monday enters processing Tuesday, so the total delivery window starts Tuesday.
We ship to the address entered at checkout. Contact us as soon as possible if the address is incorrect. Once an order has shipped, we cannot change the delivery address. The carrier updates delivery details in some cases, but we cannot promise an address change after shipment.
For large furniture such as sofas, sectionals, beds, mattresses, and TV consoles, the carrier contacts you to schedule delivery. Please answer the carrier’s scheduling calls or messages. An adult should be available to receive large furniture. If the carrier cannot reach you, delivery can be delayed or returned to the local terminal.
Inspect your order when it arrives. If the packaging is visibly damaged, note the damage with the carrier before signing, if possible. Contact us at info@castlerydeal.com within 30 calendar days of delivery with your order number and photos of the damage. We review the issue and arrange the next step under our Return & Refund Policy.
Weather, carrier delays, and federal holidays add time to delivery. If your order is delayed, contact us at info@castlerydeal.com or +1 609-334-6800 during service hours. We check the carrier status and give you the available update.